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Ok, so we’ve all heard of the IT Business Partner role, but in reality, what is it AND why are there varying degrees of success? While some would argue the specific needs and expectations regarding the role of IT Business Partner may vary by industry, let’s focus on the basics to gain a solid foundation in place for discussion. While I’ve personally experienced mutually successful relationships between IT, business groups, external customers, and joint go-to-market arrangements with 3rd party companies, the word partner is somewhat of a misnomer. If you do a little research, you will find definitions such as: “An association of two or more persons to conduct a business" (1) or “An arrangeme